Courses

At the Table
Customer Service
Wine Experience

Etiquette Tip

In the US, you should rest your hands in your lap at the dinner table. However, when in France, you should rest your hands on the edge of the table.

My Favorite Links

Debrettes
ProChef SmartBrief
iSante Magazine
Inside Hospitality
iEatGreen
Women Chefs & Restaurenteurs
Star Chefs

CUSTOMER SERVICE

To Inspire and Motivate

Cultivating Care

How important is service? Statistics show that great customer service is a critical component to the success of any business. Realize the root of successful customer relations. Learn how to be the most generous of heart that you can be. Turn your gracious spirit into sales.

Grace and Communication

Graciousness in all itsí forms are discussed. You will learn how to positively manifest your actions. Communication is the key to professionalism. Get straight on the right thing to say as well as how and when to say it. Learn how to make quick recoveries when problem solving.


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