At the Table
Customer Service
Wine Experience

Etiquette Tip

In the US, you should rest your hands in your lap at the dinner table. However, when in France, you should rest your hands on the edge of the table.

My Favorite Links

ProChef SmartBrief
iSante Magazine
Inside Hospitality
Women Chefs & Restaurenteurs
Star Chefs


Graceful Service Training was founded by Carleen von Eikh to provide instruction based on the true meaning of service and good manners. As a lecturing instructor at the Culinary Institute of America in Hyde Park, New York, Carleen developed her unique approach, the Enjoy Giving Method tm.

Automated and unmotivated service is unresponsive and lacks the ability to treat people with simple kindness and connection. The Enjoy Giving Method tm reveals how real care can help one connect emotionally to customers. The aim is to develop one’s intuitive impulse: the most direct and sincere way to give good service.

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